Cookie Policy

Last updated: May 19, 2024

This Cookie Policy explains how cisuhei ("we", "us", or "our") uses cookies and similar tracking technologies when you visit or interact with our website at cisuhei.com. By continuing to use our website, you acknowledge that you have read and understood this policy.

1. What Are Cookies

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners about how users interact with their services.

Cookies can be set by the website you are visiting (known as first-party cookies) or by third-party services operating on that website (known as third-party cookies). Cookies may be stored for varying lengths of time depending on their type and purpose.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They enable core features such as page navigation, secure login sessions, and access to protected areas of the site. Without these cookies, certain services cannot be provided. These cookies do not require your consent as they are technically necessary for operation.

2.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most frequently, how long users spend on each page, and whether any error messages are encountered. All data collected is aggregated and anonymised. We use this information solely to improve the performance and usability of our website.

2.3 Functional Cookies

Functional cookies allow the website to remember choices you make — such as your preferred language, region, or display settings — and provide enhanced, more personalised features. These cookies may also be used to provide services you have requested, such as watching a video or saving your progress within a course. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

2.4 Targeting and Advertising Cookies

These cookies are used to deliver content and advertisements that are relevant and meaningful to you. They may be set through our website by our advertising partners. They work by uniquely identifying your browser and device. If you do not allow these cookies, you may experience less targeted advertising, but your ability to use the website will not be affected.

2.5 Session Cookies

Session cookies are temporary files that exist only for the duration of your visit and are deleted when you close your browser. They are used to maintain your session state as you navigate through the website, for example, keeping you logged in as you move between pages.

2.6 Persistent Cookies

Persistent cookies remain on your device for a set period of time after your visit. They are used to remember your preferences and settings when you return to our website, so you do not need to re-enter information on each visit.

3. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control the setting of these cookies and we recommend that you check the privacy and cookie policies of these third parties to understand how they use your information. Third-party cookies may be used for the following purposes:

• Website analytics and performance measurement
• Embedded video and multimedia content
• Social media integration and sharing functionality
• Payment processing and transaction security
• Customer support and live chat services
• Advertising and remarketing services

4. How Long Cookies Are Stored

The duration for which a cookie remains on your device depends on whether it is a session or persistent cookie. Session cookies are erased when you close your browser. Persistent cookies have an expiration date set by the website or service that created them and may remain on your device for periods ranging from a few days to several years. We periodically review the retention periods of cookies we use to ensure they are not stored for longer than necessary.

5. Your Cookie Choices and Controls

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically configure your browser to refuse all cookies, accept only certain types of cookies, or notify you when a cookie is being set. Please note that restricting cookies may impact the functionality of our website and some features may not work as intended.

The following links provide guidance on managing cookies in commonly used browsers:

• Google Chrome — Settings menu, Privacy and Security, Cookies and other site data
• Mozilla Firefox — Options menu, Privacy and Security, Cookies and Site Data
• Apple Safari — Preferences menu, Privacy, Manage Website Data
• Microsoft Edge — Settings menu, Cookies and site permissions

5.2 Opt-Out Tools

For cookies used for analytics or advertising purposes, you may be able to opt out directly through the third-party provider's own opt-out mechanisms. Many advertising networks also participate in industry opt-out programmes that allow you to decline interest-based advertising across participating services.

5.3 Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not wish to be tracked. Our website does not currently alter its behaviour in response to Do Not Track signals, as there is no universally accepted standard for how websites should respond to such requests.

6. Cookies and Personal Data

Some cookies may collect information that, alone or in combination with other data, could be used to identify you as an individual. Where cookies process personal data, this processing is carried out in accordance with our Privacy Policy. We encourage you to read our Privacy Policy to understand how we handle personal information collected through cookies and other means.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable laws or regulations, or other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about our use of cookies.

Continued use of our website after any changes to this Cookie Policy constitutes your acknowledgement of those changes.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us using the details below: